Terms of Service

Last updated: October 2025

AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Top End Automotive (a sole trader registered as FLORRIMELL, JAMES RAYMOND — ABN 21 384 203 887) ("we," "us," or "our"), concerning your access to and use of the website www.topendautomotive.com as well as any other related media form, channel, mobile site, or application connected thereto (collectively, the "Site").

By accessing the Site, you agree that you have read, understood, and accept these Terms and Conditions. If you do not agree with all of these Terms, you are prohibited from using the Site and must discontinue use immediately.

We may update these Terms and Conditions at any time and for any reason. Any changes will be reflected by updating the "Last updated" date at the top of this page. It is your responsibility to review the Terms periodically. Continued use of the Site constitutes your acceptance of the changes.

This Site is intended for users aged 18 years or older.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, the Site and all content — including text, images, logos, icons, videos, and designs (collectively, the "Content") — are the intellectual property of Top End Automotive or are used with permission.

The Content and Marks are provided on the Site "as is" for personal and informational use only. No part of the Site or its content may be copied, republished, uploaded, distributed, or exploited for commercial purposes without our written permission.

USER REPRESENTATIONS

By using the Site, you represent and warrant that:

• All information you provide is accurate and complete.
• You have the legal capacity to enter into this agreement.
• You will not use the Site for any unlawful or unauthorised purpose.
• You will not engage in any activity that could damage or interfere with the operation of the Site.
• You are not a minor under Australian law.

We reserve the right to terminate access if any representation proves false.

PROHIBITED ACTIVITIES

You agree not to:

• Use the Site for any illegal or unauthorised purpose.
• Attempt to bypass security features or access restricted areas.
• Upload malicious code, spam, or material that disrupts the Site.
• Impersonate another person or misrepresent your affiliation.
• Collect user data without consent.
• Use the Site in a way that harms or defames Top End Automotive.

Any violation may result in suspension or legal action.

USER-GENERATED CONTENT AND REVIEWS

You may be able to submit testimonials, reviews, or feedback. By posting content, you grant Top End Automotive a perpetual, non-exclusive, royalty-free licence to use, reproduce, or display that content on the Site or in marketing materials.

You agree not to post:

• False, misleading, or defamatory statements
• Offensive, discriminatory, or inappropriate content
• Spam or promotional material for other businesses

We reserve the right to remove or moderate content at our discretion.

THIRD-PARTY WEBSITES AND LINKS

Our Site may contain links to third-party websites (such as parts suppliers or booking platforms). These are provided for convenience only. We do not control or endorse third-party content and are not responsible for any damages or issues arising from your use of them.

BOOKINGS AND SERVICES

When booking a service via the Site, you acknowledge that:

• Prices, availability, and timelines are subject to change without notice.
• Vehicle diagnostics and repair outcomes depend on the condition and information provided.
• Payment is due as specified on your invoice or service agreement.
• Cancellations or reschedules must be communicated within a reasonable time.

We reserve the right to decline service where necessary, including for safety, capacity, or suitability reasons.

LIMITATION OF LIABILITY

To the fullest extent permitted by Australian law, Top End Automotive will not be liable for:

• Any indirect, consequential, or incidental damages
• Loss of profit, data, or goodwill arising from your use of the Site
• Errors, interruptions, or inaccuracies on the Site

Our total liability in connection with the Site or services will not exceed the amount paid (if any) for the specific service giving rise to the claim.

Nothing in these Terms excludes liability for gross negligence, wilful misconduct, or any rights you have under Australian Consumer Law.

INDEMNIFICATION

You agree to indemnify and hold harmless Top End Automotive, its owner, employees, and agents from any claims, damages, or losses resulting from your breach of these Terms or misuse of the Site.

SITE MANAGEMENT

We reserve the right, but are not obligated, to:

• Monitor the Site for breaches or unlawful activity.
• Restrict or terminate access to the Site.
• Remove or disable content that violates these Terms.
• Suspend the Site for maintenance, upgrades, or technical issues.

PRIVACY POLICY

Your use of the Site is also governed by our Privacy Policy, which outlines how we handle personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria for any disputes arising under or related to these Terms.

DISCLAIMER

The Site is provided "as is" and "as available." While we strive to ensure accuracy, Top End Automotive makes no guarantees about the completeness or reliability of any content or service information on the Site.

We reserve the right to update, modify, or discontinue the Site or any portion of it without notice.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

CONTACT US

If you have any questions, complaints, or feedback about these Terms, please contact: